Return and Refund Policy

General Refund Policy
Refunds will only be considered in extenuating circumstances and are subject to the company’s review and discretion. Each request will be evaluated on a case-by-case basis to determine eligibility for a refund.
Non-Refundable Items
1. Aesthetic ER Kits: All sales of Aesthetic ER kits are final. No refunds or returns will be accepted for these items.
2. Courses: Once an online or in-person course has been taken, no refunds will be provided. Please carefully consider your purchase before enrolling in any course.
Refund Policy for Conference and Special Event Tickets
1. Non-Refundable Tickets
  All conference and special event tickets are non-refundable. Once a ticket has been purchased, refunds will not be issued under any circumstances.
2. Ticket Transfer Policy
  While refunds are not available, the cost of your ticket can be applied toward a future event hosted by our company. Please contact our customer service team to arrange for the transfer of your ticket to another upcoming event.

Shipping Costs
Shipping costs are non-refundable under any circumstances. If a refund is granted for any reason, the original cost of shipping will be deducted from the total refund amount.
Refund Request Process
To request a refund under extenuating circumstances, please contact our customer support team at [your contact email or phone number]. Include your order number, a detailed explanation of the situation, and any relevant documentation to support your claim.
Review and Response Time
All refund requests will be reviewed within 10 business days of submission. We will notify you via email regarding the outcome of your request.

Contact Information
If you have any questions regarding your order or shipping, please contact our customer service team at contactus@learninjecatables.com